Sample of Essay Proposals

<h1>Sample of Essay Proposals</h1><p>Sample of exposition proposition is the most significant factor that would help you in picking the correct one. You can likewise evaluate the examples of different papers which are promptly accessible on the internet.</p><p></p><p>Sample of exposition proposition gives you a thought of how it ought to be worded in a particular way. The best example of proposition has a particular point. This is on the grounds that the greater part of the distributers are attempting to sell the books they produce by helping understudies with their example of exposition proposition. For this situation, if the example of proposition isn't sufficiently educational, the distributer will never consider it as a decent hotspot for the proposed thesis.</p><p></p><p>The test of proposition should be introduced so that its substance can be justifiable. These examples normally accompany a total schedule with al l the necessary references which must be checked. It will likewise remember the means for how to finish the example of proposal.</p><p></p><p>You can discover an example of expositions on the web for nothing. One ought not pass up a great opportunity the chance to take the examples. Along these lines, the individual will have the option to get a thought of how they ought to be introduced. This will support the person in question to know how they ought to compose and what sort of sentence structure ought to be used.</p><p></p><p>The nature of composing is very significant for an essayist. It is in every case great to see how the best examples of article proposition are composed. On the off chance that you can't get a handle on the composing style and organization, you may very well think that its difficult to ace this piece of the composing which can truly have the effect between a decent understudy and an awful one.</p><p>& lt;/p><p>The tests of the proposition are frequently found in schools as instructing helps. Schools regularly need to assist their understudies with understanding the ideas they are teaching.</p><p></p><p>With the data that you are going to get from the examples of the proposition, you can get some thought of what you can anticipate from this paper. Recall that the main way you can become familiar with the aptitudes you requirement for composing a decent postulation is to consider what has been done in the past by some extraordinary authors. In the event that you need to peruse more examples of proposition, simply go to your preferred internet searcher and type in 'test of thesis'.</p>

The College Essay (The Hook/Introduction) - Why This Is Essential

<h1>The College Essay (The Hook/Introduction) - Why This Is Essential</h1><p>Let's glance at a portion of the manners by which the school exposition (the snare/presentation) can upgrade the composition. One of the most fundamental parts of an article is that it not just clarifies what it is that the author wishes to pass on, yet additionally what it is that the peruser needs to be told. There are some essential thoughts so as to legitimize this, however I need to put some accentuation on the snare/presentation. Its an obvious fact that the snare/presentation is likely the absolute most significant component in any school article, regardless of whether it's the snare/presentation for the snare/introduction.</p><p></p><p>Why is the snare/presentation so significant? All things considered, above all else, on the grounds that it drives the snare or presentation. The snare or presentation is the absolute first thing that the peruser will peruse or find in the paper. The snare or presentation has two purposes. The first is to mention to the peruser what the article is about.</p><p></p><p>If the snare or acquaintance is kept with a base, the peruser won't have the benefit of perusing everything that the exposition is about. The peruser may believe that what the author needs to state is everything that matters. The second thing that the snare or acquaintance does is with present the snare. This permits the peruser to come for the ride, to perceive what the snare is about. The snare won't just educate the peruser something concerning the school paper, however it will likewise give the peruser something to associate the snare to.</p><p></p><p>Another motivation behind why the snare/presentation is so significant is that it attaches the snare to the snare of the remainder of the exposition. The snare/presentation are interwoven such that will cause the snare to feel progressively cha racteristic and significant to the peruser. In the event that the snare is weird to such an extent that the peruser is uncertain about whether it is a snare or not, at that point it will feel constrained. On the off chance that the snare is unique to the point that the peruser is far fetched about whether the essayist has anything to state about the snare, at that point it will feel a lot of like a type of shorthand. The snare/presentation will make an undetectable bond between the exposition and the peruser. On the off chance that the snare or acquaintance falls flat with do this, at that point the peruser will feel as if they are perusing a spread letter.</p><p></p><p>What about the snare/presentation for the snare? It will breath life into the snare for the peruser. The snare or acquaintance will have an inclination with intrude on the progression of the exposition. The peruser will get restless as they trust that the article will go to the snare. In the e vent that the snare or presentation is long to the point that it feels as if it is stressing to traverse, at that point the peruser will be lost in the paper and befuddled with regards to what is being said. This is simply one more manner by which the snare/presentation can enable the school to exposition succeed.</p><p></p><p>The snare/presentation is maybe the most significant part of an article. The snare/presentation can characterize and direct the peruser as they come through the paper. At the point when the peruser initially starts to peruse the exposition, they will be uncertain about what they are perusing. They will need to go on to the snare to get somewhat more data. The snare or presentation is their best apparatus to keep them perusing. This is the reason the snare/presentation is the most significant part of the school essay.</p><p></p><p>But by what means can the snare/presentation upgrade the school paper? In what manne r can the snare or presentation control the peruser through the exposition? The snare or acquaintance is a key fixing with any paper, and when it is utilized effectively it can lead the peruser to the snare. Obviously, it additionally has the additional advantage of placing the snare in setting, subsequently mentioning to the peruser what is to come straightaway. This is the intensity of the snare/introduction.</p>

Where Can You Find the Best Quality and APA Style Paper Writing Services?

<h1>Where Can You Find the Best Quality and APA Style Paper Writing Services?</h1><p>How frequently have you pondered where you can locate the best quality and APA style paper composing administrations? In spite of the fact that these are certainly basic for good expert composition, finding the perfect help can be testing, especially on the off chance that you don't know precisely where to start. This article will help you by sketching out a portion of the various sorts of composing administrations available.</p><p></p><p>One of the most ideal approaches to discover them is to take off to a paper shop in your neighborhood search for the nearness of APA styles in plain view in extraordinary bounty. You can likewise peruse through any neighborhood library and scrutinize books that give a decent comprehension of this style of composing. Online assets and suppliers of these administrations ought to be anything but difficult to situate, as well.&l t;/p><p></p><p>Many scholars accept that this sort of style of composing is a simple style to learn. Actually, numerous organizations have practical experience in this style of composing. Obviously, since this style of composing will be incorporated inside your portfolio, there will be a few tasks to finish before you can willingly volunteer to finish them.</p><p></p><p>Paper composing that comprises of this style may expect you to gracefully a subject, beginning with the title of the paper. From that point onward, you will be given the choice to incorporate distinct expressions and titles. The most ideal approach to ensure that your work doesn't experience the ill effects of adage is to guarantee that the subject of the paper is a significant one that is probably going to be utilized in different kinds of publications.</p><p></p><p>During your examination, ensure that you don't fall into the snare of subbing this name style with the more recognizable or ordinary ones, for example, plain content. It is a typical confusion that APA style or NAPA style will be effectively gotten a handle on by everybody, and that they are tradable terms. In the event that you are working with an organization that has some expertise in these styles, you should feel good that their composing is in the best possible style and that they will comprehend what you mean when you compose a paper.</p><p></p><p>As referenced beforehand, the subjects that you would decide for your paper will be a significant piece of the APA style. There are a few different ways that this style can be utilized and consolidated into your venture. It is additionally essential to take note of that this style of composing will concentrate on a particular subject inside a bigger one.</p><p></p><p>The introduction group that you pick will affect the way where you present the thoughts you have creat ed in your composed work. For instance, this style centers around points that are firmly identified with the topic of the story or article. The general format of the paper ought to mirror the subject of the general project.</p>

Writing a Strong College Essay: Answers to Questions to Answer in Your College Application Essay

Writing a Strong College Essay: Answers to Questions to Answer in Your College Application EssayQuestions to answer in your college essay will be a required part of the application process. Your college is looking for a compelling story that has both short and long-term benefits for the college or university in which you are applying. In addition, they want to know about your strengths and weaknesses so that they can better target your essay. Writing a compelling story for your college application essay may be hard, but with some help you can write an essay that will tell the admissions officer everything they need to know about you.Most students try to write their application essay without the help of a tutor, since most universities and colleges have specific guidelines for writing an essay. For this reason, most students learn how to write a well-written essay by working with a tutor. However, these guidelines are often vague and non-standard. This means that you will not be able to follow them exactly when writing your own essay. A friend or a tutor may help you, but you need a little help as well.The first step to answering questions to answer in your college application essay is to use a template. You should always use a template in any situation where you do not have enough information to research a particular topic yourself. If you have a written outline for your essay, you can use that for a template, but if you don't have one you will need to figure out what you know to fill in the blanks.You should answer each question asked about your essay before you even begin the writing process on your college application essay. That way, you won't forget any information later on and you will not have to do additional research on anything that is new to you. You can use your main points, your strengths and weaknesses, and the benefits of each topic to write a strong essay.You can also choose your writing style and who your audience is based on the style that you choose. Some people have a friend or family member who is writing their college application essays for them, while others choose to do it themselves. Whatever style you decide on, you should know that each style has its advantages and disadvantages. If you are unsure of what to write, you can write your questions to answer in your college essay online and use that as a guide.The most important question to answer in your college essay is the one that asks you how you would like your admissions counselor to know about you. You should answer this question yourself. There are many ways to do this, but one easy way is to think about how you would like the admissions officer to contact you, and what they would like to call you. Think about the situation that you are applying for, and why it is so important to you.The questions to answer in your college application essay are just the beginning. The most important thing that you can do is to spend time researching the different colleges an d universities that you are interested in applying to. It doesn't matter what your choice is, but it is important that you understand what is required of you in order to be successful.Asking questions to answer in your college application essay will be necessary if you want to write a well-written and compelling essay. Students sometimes need assistance with their essays, and if you can ask for advice and help, you will be more likely to succeed. When you spend time thinking about what to write and the format that you want to use, you will be able to answer questions to answer in your college application essay in no time.

Evaluating Topics

Evaluating TopicsEvaluative writing, or paper, is used to provide information about an idea or fact in a way that other forms of writing do not. Evaluations are used for all sorts of purposes and can be used as a part of many different academic disciplines. The first step in evaluating is deciding what the goal of the paper is. This will depend on the style and format that are chosen and should take into account any additional information that is needed to establish the purpose of the paper.Next, the focus of the evaluation process must be established. Some papers will feature additional inputs that are helpful in assessing a topic; others may simply provide an overall analysis of the information that is to be covered. Both methods are useful, and it is important to choose which method is most suitable for the purpose of your paper.Evaluative writing will involve the use of several different types of material. A good paper will include a discussion of an aspect of the topic that rela tes to it. A discussion of a particular aspect of the topic may provide a basis for the argument that is developed. Different forms of literature are also available to support arguments that have been presented.Evaluation papers are often based on research, whether done by someone who has personally investigated the subject or through the analysis of some research data. Sometimes, a wide range of data is needed to make a complete evaluation. A report, with supporting documentation, is used to support the conclusions of the evaluation.Papers that contain extensive documentation and a great deal of argument will not always meet the criteria for evaluation papers. For example, if the topic is considered a new idea, the writing should not contain extensive arguments or references to other research work. Evaluation papers need to be concise and to demonstrate how each idea is different and makes sense. If the idea is accepted, the paper will be included that presents the new information. Evaluation paper topics are often diverse. One evaluation can be used to provide further information on one idea and support another evaluation's conclusion. Evaluations can be written in either one or two points, or they can be written in a multiple-point format.Papers can also include other materials. One of the key ideas for an evaluation is the fact that different types of information can be used to support the same argument. In this way, the paper can support a variety of evaluations and argument.Evaluation paper topics are useful and important for all academic disciplines. Academic writers should keep in mind that they can use evaluation papers as a way to help students learn and explore new ideas. Experienced writers can use evaluation papers to help strengthen the opinions of their students. If the purpose of the paper is to provide an evaluation of the topic, evaluation paper topics will help writers reach their goals.

Comparative Analysis of Austin Searles Speech Act...

Speech-act theory was elaborated by Austin J. L., a linguist philosopher; this theory was the reaction of Austin and his coworkers in opposition to the so-called logical positivist philosophers of language. Austin in contrasts to logical positivism that could be assessed in terms of truth and falsity (known as truth conditional semantics), was keen on the way regular people use language in everyday situations. Moreover, he was persuaded that we do not use language to tell only things, meaning to make statements, but also to do things, that is to perform actions (Thomas, 1995: 28-31). This is the core element of his theory. Although, Searle accepts that the speech act is both meaningful and has conventional force, he analyses the†¦show more content†¦The third condition refers to cases where the conduction of a marriage is completed under duress that is the threatening of one participant to take part in the wedding procedure. In addition, the absolution that a murder gets from a priest after confessing his or her crime I hereby absolve you from your sins is felicitous only when the murder turn him/herself in (Thomas, 1995: 39). Furthermore, it has become apparent that the previous Austins assumption that only performatives can denote actions is invalid. Therefore, the form of I + present simple active verb (Coulthard, 1996: 17) is not applicable in all situations denoting actions. For example: There are performative sentences with the verb in the passive voice: Passengers are kindly requested to fasten their seatbelt; or there are utterances that contains no verbs: Guilty (uttered by the court), Out! (denoting dismissal) Quiet! (referring to noisy children and such like). Moreover, Austin noticed that there no rule-governed devices restricting the use of performatives and in fact there no linguistic features which reliably and unambiguously differentiate performatives from non-performatives (Thomas, 1995: 44). The following examples exemplify the

Sustainability in Global Hotel Industry

Question: Discuss about the Sustainability in Global Hotel Industry. Answer: Introduction Sustainability reporting practices carried out by hotel institutions potentially contribute in enhancing the level of transparency relating to the reporting practices of the hospitality companies. The sustainable reporting practices of the hospitality firms ideally contribute in addressing the information requirements of the stakeholders regarding the accountability of the hospitality firm towards the general society and also towards the natural environment (Sparks Browning, 2011). Further, the sustainability reporting practices of the hospitality institution also contributes in enhancing the brand image of the firm in the international market. It also encourages greater investments from potential investors regarding development and expansion of the hotel firms (Koutroumanis, 2011). Concept of Sustainability The concept of sustainability can be best understood based on the application of the Triple Bottom Line. The Triple Bottom Line or TBL as a phrase was initially coined by John Elkington during 1994. TBL is formulated through the incorporation of three bottom lines where the first bottom line refers to the evaluation of corporate profit; the second bottom line refers to the corporate social responsibility of the firm while the final or third bottom line relates to the environmental responsibility and activities of the firm. The first bottom line thus indicates the profit and loss account of the firm while the second and third bottom line indicates the people and planet account of the business institution. Incorporation of the TBL rightly helps in evaluating the financial, social and also the environmental performance of a business institution (Ye, Law, Gu, 2011). The concept of TBL is also observed as an extension of the Balanced Scorecard principle used in strategic management. In addition to the normal principle of the Balanced Scorecard the TBL further focuses on evaluating the social and environmental impacts of firms. Incorporation of TBL requires the business organisations to meet additional reporting objectives associated with social and environmental objectives that help in addressing the information needs of the different stakeholders. Reporting practices of the corporate firms through the involvement of TBL requires the business institutions to generate effective reports for addressing the information requirements of diverse stakeholder groups. The same also reflects increased accountability of the firms. Further, the use of TBL also contributes in reflecting the fashion the business institutions employ the scarce and economic resources available in the economy (Ladhari Michaud, 2015). Sustainability in Global Hotel Industry The sustainability activities of the hotel industry are observed to attract potential number of customers to the different hotel institutions. The major hotel institutions and potential hotel chains are observed to reflect increased commitments in addressing the objectives of sustainability. The sustainability objectives of the hotel industry increasingly reflect on reducing the consumption of natural resources, generating of cost savings related to reducing the business and organisational cost and also to enhance the skills and productivity of the hotel staffs pertaining to various departments. It also reflects on increasing the levels of diversity in the organisational workplace and loyalty of employees operating in the different hotel institutions (Surachartkumtonkun, Patterson, McColl-Kenned, 2013). The hotel institutions ideally focuses on meeting the objectives of sustainability in that the same contributes in effectively meeting the productivity and efficiency parameters of the hospitality companies. The meeting of the sustainability objectives by the hotel companies are also observed to increase their difficulty meeting the various business and organisational targets in a productive fashion. The case of the multinational hotel company, Marriot can be effectively evaluated in this regard (Giritlioglu, Jones, Avcikurt, 2014). The focus of the hotel institution in addressing cost savings tends to affect its efficiency and productivity parameters concerning customer satisfaction and also responsible sourcing. Further, Marriots endeavours aimed at cost savings also affect the hotel institutions endeavour to sustain effective relationship with its suppliers (Ulyanchenko Ilkevich, 2014). At an individual level the hotel firms focusing on meeting the sustainability objectives are observed to counter from some significant problems underlined as follows. The hospitality institutions face increasing problems relating to scheduling of staffs, meeting of objectives pertaining to work-life balance and also the generation of skill and knowledge development and training programs for staffs. For large hotel chains like Marriott the need to meet the sustainability objectives related to performance, productivity, efficiency and customer satisfaction contribute in sustaining increased level of brand equity for the hotel chain (Magnus, 2016). Hotel companies branded and non-branded also increasingly tend to differ on their sustainability reporting mechanisms. The absence of effective sustainability reporting protocols and standards reflects stark differences in the reporting practices of both individual hotels and large hotel chains. Individual hotel companies generate sustainability reports through the incorporation of statistical graphs and diagrams for enhancing the reporting quality. The global hotel chains like Marriot, IHG and Wyndham Worldwide largely focus on generating the sustainability reports while complying with global guidelines, standards and protocols. The absence of common sustainability and Corporate Social Responsibility (CSR) reporting activities for the individual hotels and hotel chains makes it hard for generating any effective comparisons between the performances, efficiencies and productivity of the hotel institutions and also to suggest for any needed improvement. It is also widely observed that the hotel institutions also lack the need for incorporating any external assessor or auditor to certify the sustainability practices and standards followed by them (Ariffin Maghzi, 2012). Only large hotel companies like Wyndham Worldwide are observed to incorporate external assessors like Deloitte and Touche for reviewing only a single dimension of their sustainability reporting initiatives, Statement of Greenhouse Emissions. The lack of incorporation of external auditors and assessors for reviewing the sustainability reports affect the degree of authenticity and reliability of the sustainability reports published by the hotel institutions. The incorporation of external assessors and auditors for reviewing and evaluating the sustainability reports is evaluated to be both a time-taking and expensive activity for hotel companies. The above issue thereby encourages the hotel companies like the medium and small ones to avoid from incorporating external auditors and assessors to review the sustainability reports (Torres, Fu, Lehto, 2014). Further, the branded hotel chains like Marriott and Wyndham Worldwide are also observed to share different takes regarding the identification of relationship between sustainability and business growth. The management of Marriott tends to identify that meeting of the sustainability objectives contributes in supporting business growth while the management of Wyndham Worldwide observes that meeting of sustainability objectives is best met at times of exciting business and organisational growth(Jones, Hillier, Comfort, 2014). Drivers of Sustainability in Hotel Institutions A large number of factors are evaluated to act as potential drivers that encourage the hotel institutions to adopt sustainability measures for enhancing their operational and business standards. The incorporation of the factors driving sustainability in the hotel companies potentially helps them in meeting the objectives of customer satisfaction and also other performance and productivity objectives (Manhas Tukamushaba, 2015). The different motivators are outlined as follows. Cost Savings The hotel companies focus on generating and sustaining effective financial returns and margins from the amount invested. Different types of cost savings measures are being continually undertaken by the hotel companies associated with energy efficiency, savings of water and other scarce resources and also through effective waste management measures. The cost reduction measures undertaken by the hotel firms based on the incorporation of the above steps is taken to help the hospitality institutions in meeting the objectives of financial sustainability (Toh Potapova, 2013). Structuring of Green Buildings Different types of measures underlined as under contribute in encouraging the development of green buildings. The different measures are indicated as follows: Generation of tax credits rendering of cash incentives for certifying the designs and construction activities of green buildings generation of large scale investments for development of novel and improved infrastructures generation of waivers regarding the development fees concerning the construction of green buildings rendering of loans having low interest, execution and review of plans by building authorities rendering of grants and subsidies for encouraging the development of greener buildings generation of permission regarding additional density are identified as both the financial and non-financial incentives for growth and development of greener buildings (Singh, Kushwaha, Patnaik, 2016). Regulatory Affairs Different types of environmental regulations are developed and targeted for enhancing the sustainability potentials of the hotel institutions. They are identified as management of stormwater, handling of hazardous materials and enhancing the health and safety parameters along the environmental paradigm. Further, different regulations and legislations are developed by the government for helping in the generation of effective hotel designs, construction of green buildings and enhancement of hotel operations. The above regulatory affairs potentially contribute in encouraging the development of large number of green buildings and hotels (Ordenes, Burton, Theodoulidis, 2014). Hedging Against Future Rises of Utility Costs The management of hotel institutions in addition to focusing on cost savings and incorporation of other regulatory paradigms need to effectively incorporate efficient equipments and other tactics for utility generation. It helps in hedging the rises for the present utility costs. The above sustainability measure can be effectively employed by hotel institutions in places suffering from the lack of needed infrastructures to generate needed customer satisfaction through reduction of power cuts and also in enhancement of quality and standards of water resources (Gupta, Arif, Richardson, 2014). Development of the Brand Image Hotel institutions around the globe branded and non-branded, individual and chain are observed to increasingly focus on the incorporation of the sustainability parameters in their annual reports for enhancing their brand image in the larger competitive market. The development of a sustainable and environment friendly image potentially contributes in attracting the mindset of young and socially responsive customers. The management of the hotel institutions increasingly focus on earning environmental and sustainable certification programs that in turn help in attracting prospective customers to avail the hospitality facilities generated by the hotel companies (Manhas Tukamushaba, 2015). Enhancing the Level of Guest Experience The incorporation of sustainability measures by the hotel institutions effectively help in generating quality customer servicing experiences to the different guests visiting the hotels for availing needed hospitality services. Use of energy efficient and environment friendly gadgets in the hotels encourage the stay of prospective customers and guests in the hotels. Similarly, other types of sustainability measures can also be undertaken by the hotel institutions related to the development of the internal acoustic environment through the reduction of noises emanating from the running of fans, boilers and also coolers in the hotel premises (Ratanakomut Kitcharoen, 2013). Focusing on Initiatives for Retaining Employees The hotel institutions need to largely focus on both retaining and training employees such that the same helps in generating satisfied and loyal employees aiming to serve the needs of the customers visiting the hospitality firms. The development of satisfied and loyal employees in the hospitality firms rightly contribute in generating enhanced customer or guest satisfaction and also in reducing the growth of employee attrition levels in the hotel institutions. The same helps in reducing the level of manpower cost for the organisation and thus contributes in generating guest or customer service at affordable costs (Ariffin Maghzi, 2012). Attracting Investors The final motivator that requires the hospitality firms for incorporating sustainability initiatives relates to the need for attracting potential investors. The investors focus on generating increased investments to companies that incorporate different types of sustainability programs for both enhancing and sustaining the performance levels. Existence of effective performance and sustainability indicators for the hospitality companies rightly contribute in attracting significant investments for enhancement of the strategic potential of the hospitality firm (Jones, Hillier, Comfort, 2014). Conclusions The analysis carried out in report ideally reflects on the concept of sustainability while also integrating the same with the concept of Triple Bottom Line or TBL applied by business institutions. Further, the paper also highlights on the application of the sustainability concept relating to hotel companies while also indicating the drivers of sustainability reporting carried out by the hospitality institutions. References Ariffin, A. A., Maghzi, A. (2012). A preliminary study on customer expectations of hotel hospitality: Influences of personal and hotel factors. International Journal of Hospitality Management , 31, 191-198. Giritlioglu, I., Jones, E., Avcikurt, C. (2014). Measuring food and beverage service quality in spa hotels. International Journal of Contemporary Hospitality , 26 (2), 183-204. Gupta, A., Arif, M., Richardson, P. A. (2014). Assessing Customer Service in Airports Models from the UAE. International Journal of Aviation, Aeronautics, and Aerospace , 1 (2), 1-23. Jones, P., Hillier, D., Comfort, D. (2014). Sustainability in the global hotel industry . International Journal of Contemporary Hospitality Management , 25 (1), 5-17. Koutroumanis, D. A. (2011). Technology's Effects on Hotels and Restaurants: Building A Strategic Competitive Advantage . Journal of Applied Business and Economics , 12 (1), 72-80. Ladhari, R., Michaud, M. (2015). eWOM effects on hotel booking intentions, attitudes, trust, and website perceptions. International Journal of Hospitality Management , 46, 36-45. Magnus, S. (2016). Employee Mere Presence and Its Impact on Customer Satisfaction. Psychology Marketing , 33 (6), 449-464. Manhas, P. S., Tukamushaba, E. K. (2015). Understanding service experience and its impact on brand image in hospitality sector . International Journal of Hospitality Management , 45, 77-87. Ordenes, F. V., Burton, J., Theodoulidis, B. (2014). Analyzing Customer Experience Feedback Using Text Mining: A Linguistics-Based Approach. Journal of Service Research , 17 (3), 278-295. Ratanakomut, S., Kitcharoen, N. (2013). A STUDY OF FACTORS THAT AFFECTING SERVICE QUALITY OF PASSENGER SERVICE DEPARTMENT IN AIRLINES (AIRASIA, THAILAND). Innovative Journal of Business and Management , 2 (1), 9-18. Singh, S., Kushwaha, S. P., Patnaik, S. (2016). Development of Hotel Management Information System. International Journal of Engineering Science and Computing , 6 (6), 7793-7795. Sparks, B., Browning, V. (2011). The impact of online reviews on hotel booking intentions and trust. Tourism Management , 32 (6), 1310-1323. Surachartkumtonkun, J., Patterson, P. G., McColl-Kenned, J. R. (2013). Customer Rage Back-Story: Linking Needs-Based Cognitive Appraisal to Service Failure Type. Journal of Retailing , 89, 72-87. Toh, R. A., Potapova, I. I. (2013). Checkin Checkout: Improving the Management of Hotel Front Office Operations. European Journal of Economic Studies , 4 (2), 115-117. Torres, E. N., Fu, X., Lehto, X. (2014). Examining key drivers of customer delight in a hotel experience: A cross-cultural perspective. International Journal of Hospitality Management , 36, 255-262. Ulyanchenko, L. A., Ilkevich, S. V. (2014). Sustainability Issues in the Russian Hotel Industry. World Applied Sciences Journal , 30, 78-79. Ye, Q., Law, R., Gu, B. (2011). The influence of user-generated content on traveler behavior: An empirical investigation on the effects of e-word-of-mouth to hotel online bookings. Computers in Human Behavior , 27, 634-639.